Raymond Otero: Customer Success, Experience, & Cloud Journey Leader
Leadership Profile Summary
Career Portfolio

Welcome to Ray Otero's professional site, where you can explore his distinguished 27-year career the expertise he has developed. With a solid track record in leadership roles spanning technical, sales, and customer success, Ray has excelled across various industries. He has extensive experience working with system integrators and consulting firms, as well as with major players like Microsoft and AWS. Additionally Ray has collaborated with government agencies and contractors, further enhancing his comprehensive knowledge. Connect with a recognized expert in Customer Success, Cloud Journey, public speaking, and technology strategy. As a proud US Air Force veteran and a committed member of the Veterans of Foreign Wars (VFW), Ray embodies dedication and service.















Experience
Education
Customer Success & Cloud Journey Leader
Global Ambassador for Customer Success Collective
Raymond Otero has excelled in various roles such as Customer Success & Cloud Journey Leader, Global Ambassador for Customer Success Collective, public speaker, tech strategist, and US Air Force Veteran.
Public Speaking
Tech Strategist
Raymond has experience in public speaking and strategic technology advisory positions, including roles with The PMM Alliance and Customer Success Collective.
US Air Force Veteran
Raymond Otero has served as a proud veteran of the US Air Force.
I gained valuable expertise through my involvement in Operation Enduring Freedom and Southern Watch from 2001 to 2001, earning the National Defense Service Ribbon, the Air Force Achievement Medal, and recognition as an Outstanding Unit for three consecutive years.



Skills
Customer Experience & Success
Cloud Journey Leadership
Public Speaking & Tech Talks
Tech Strategy, Innovation, Sales, & Enablement Leadership